Our development team is looking for an Application Support Engineer to collaborate with fellow Engineers to help create seamless, high-performing solutions for our internal users. This is an opportunity to work in a collaborative environment where creativity and technical expertise come together to drive innovation and efficiency.

Responsibilities include:

• Triage and remediate technical issues relating to the Checkwriters software.
• Work collaboratively with stakeholders across the organization to effectively address internal needs.
• Troubleshoot a range of technical issues with the Checkwriters web applications.
• Utilize and expand upon system documentation in response to issues and their resolutions.
• Collaborate with stakeholders and Development team members to improve product offerings and address shortcomings.
• Be part of a culture where individuals strive for continual improvement in our products.
• Contribute to building the best possible payroll and HR experience for our customers.

What we're looking for:

• Degree or certificate in computer science, software engineering, information technology, or related field.
• Web application development/support experience. Understanding of HTTP and troubleshooting tools.
• SQL database experience.  Microsoft SQL Server preferred; other database experience welcome.
• Familiarity with cloud services and management tools, preferably Azure.
• Familiarity with the Git version control system.
• The ability to work in a team environment and a strong sense of initiative.
• Effective time management and prioritization skills.

Checkwriters is a payroll and HR software services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software — we don’t just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they’ve had with a payroll and HR provider. 

We offer a competitive salary and benefits package, company-sponsored social and community events, and an exceptional office workspace including sit-to-stand desks and private pickleball courts! This is a remote-eligible position that requires occasional travel to our Northampton, MA location.